Our conditions of warranty are:

1. A returns no. can only be issued with a valid PROOF OF PURCHASE (supplier invoice or delivery note) supplied within the past 12 months.
2. If the product was purchased within the last 14 days contact your supplier for replacement.
3. It is the responsibility of the customer to package and return the product for repair.
4. Please mark the returned product with the issued returns no.
5. Turnaround time is 5 days subject to parts availability.
6. Please enclose a fault description along with a sample of the paper roll used.

Please send your printer(s) to:
Unicomp Ltd, Unit 13, Bourne Estate, Borough Green Kent, TN15 8DG, UK
Tel: +44 (0)1732 781446
Fax: +44 (0)1732 780643

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