Our services

We have developed a range of printer systems and POS services aimed at supporting all the needs of manufacturers, third and fourth party maintainers, resellers and self maintainers. Further information on our core services is outlined below, however, we understand that individual needs vary and we are happy to develop bespoke service solutions

 

To find out more about our services and how we can tailor them to your requirements, please contact our team on +44 (0)1732 781 400 or email us at sales@unicomp.co.uk

Repairs and refurbishment

 

Whether or not your printer or POS system is under warranty, we provide a host of repair solutions and are happy to develop bespoke refurbishment programmes. Our standard refurbishment process helps extend the life span of a unit and ensures that it is returned in top working order with all small moving parts replaced as standard. All refurbished units come with a 90 day warranty

 

We want to save you money and that is why for more straight forward unit repairs, we offer a low-cost, quick turnaround clean and test service. Regardless of the scale of the job, all customers benefit from our bespoke logistics software that can track the progress of a unit and report back on fault diagnosis, spares requirements and current cost. 

Spares and consumables

 

As an approved distributor of spare parts for Epson, Citizen Systems, Star and Axiohm/TPG, we have one of the largest stockholdings in Europe. We distribute throughout Europe, the Middle East, Russia and the CIS and offer a same day despatch service.

 

Our experienced team are on hand to offer technical guidance while our online spares guide allows customers to view all the spares that we provide. 

 

 

 

 

Swap services

 

Given the fast paced environment that many of our customers operate in, we have developed a swap out service that significantly reduces the impact of any unit failure. The principle is simple; once we receive notification of a unit fault, we immediately send out a replacement unit. Upon delivery, the recipient simply swaps the faulty unit for the replacement and it is then returned direct to us for repair. Once fixed, it is held as part of the customer's stock and returned to use when the next replacement is needed, saving time and money

 

 

Complete units 

 

We provide new and reconditioned printers and POS equipment from a range of leading manufacturers including Epson, Citizen Systems, Star and Axiohm/TPG. Our bespoke logistics system means that units can be configured, upgraded and pre-set according to client needs prior to despatch and are typically available for same day despatch up to 5.30pm. We are also able to deal with individual distribution requirements and plain packaging can be used if you wish. 

 

 

We would like to discuss how our services can help your business so please give us a call on +44 (0)1732 781 400 or email us at sales@unicomp.co.uk