Warranty Repairs

We are an authorised warranty repair centre for two of the largest blue chip PoS and printer Manufacturers:

Epson
Citizen
electrician
Manafacturer Accredited

All warranty units returned to us benefit from accelerated turnaround times as agreed with the manufacturer; this applies to units covered by both standard and extended warranty options.

Working in partnership with the above leading manufacturers we also offer an out of warranty refurbishment service that we can tailor to your needs.

Warranty

Accelerated Turnaround Times

Before being released all units are tested to manufacturers specifications:

8

An experienced technician inspects the unit to ascertain the fault Identify spares required

8

Identify spares required

8

Use original manufacturer parts

8

Each unit is adjusted re-calibrated, configured or factory reset as required

8

Each unit is adjusted, lubricated and configured to your requirement

8

Each unit is then tested to manufacturer specifications

8

All mains powered equipment is tested for electrical safety (PAT)

8

All units are supplied with test prints with a dedicated fault report available

N

Honest

Honesty and credibility sit at the heart of our business. We offer transparency and integrity in every endeavour

Responsive

To remain at the top tier of our industry, we are always poised to adapt to customer requirements

Service

Service is an opportunity to build robust relationships and partnerships that you can rely on

Expert

With over 30 years’ experience at the forefront of the industry, we offer unparalleled technical expertise

Friendly

We are knowledgeable and approachable and strive to deliver a hassle-free customer experience

Z

High quality

It’s our promise to consistently deliver the highest level of service, and strive to exceed customer expectations

6 + 15 =

Address

Bourne Enterprise Estate,
Borough Green, TN15 8DG, UK